If you are thinking about moving in the foreseeable future, I urge you to bookmark Movingscam.com. Founded by the victim of a moving scam, the site warns readers away from known scammers, provides tips regarding how to find a reliable mover, has a list of reliable movers based on reader feedback, and has a discussion forum where you can ask questions. I've moved several times in the last few years (thanks to visits at Michigan and Brooklyn, to which I brought my family) and found the site invaluable, both with regard to advice provided, and also to correct the power imbalance when a representative of an otherwise reputable mover jacked up the price at the last minute (no reputable mover wants a bad review on movingscam, and the price went back to what was promised).
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BTW, thanks for the links. I'm considering moving in a few weeks, so this will be quite useful.
Another Q: How easy is it to negotiate line-item terms in the contract beforehand to make it clear that you want no surprises? If they want your business badly enough will they agree to changes?
My brother ran into one of these moving scams. He got lucky, in that they "only" held onto his stuff for an exceptionally long time, and then dumped his stuff on his lawn rather than moving it in when he refused to pay extra; they didn't run off with his stuff.
The problem isn't so much that federal law makes it hard to enforce, but that most law enforcement won't do anything, calling it a civil matter.