Spam is annoying,

but so is Spam-blocking software that saves hassle for the recipient at the expense of burdening the sender — especially when the recipient has asked the sender to do him a favor. I just tried to reply to a message that someone at a prominent foundation sent me, asking me for free advice related to one of their projects; the message got bounced as supposed Spam, and I had to call the person by phone (spending the California taxpayer’s money, as well as my time) to get a hotmail address to which I could send it. I understand why people set up such software. I just think they should take into account the costs they’re imposing on others, which is why I try to be polite but noticeably annoyed when I call the person about it (hoping that this will lead to an internal complaint by the person to the technical people who’re in charge of this stuff).

And if you’re going to send me a message asking for a reply, and my reply gets bounced by your spam-blocking software, please don’t expect me to take steps to get it through (even relatively simple ones).

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