I’m a big fan of the Amazon Kindle, and think that electronic book readers are the future. But behavior such as that described on David Pogue’s New York Times blog can do much to alienate prospective readers:
This morning, hundreds of Amazon Kindle owners awoke to discover that books by a certain famous author had mysteriously disappeared from their e-book readers. These were books that they had bought and paid for — thought they owned.
But no, apparently the publisher changed its mind about offering an electronic edition, and apparently Amazon, whose business lives and dies by publisher happiness, caved. It electronically deleted all books by this author from people